1. Listen and discover
"As a decorator your first job is to listen to your customers.
Whether it concerns customers who have bought a new house, are planning a complete renovation or have recently carried out renovation work and just want to furnish, the first step is always to listen to their story. On the basis of photos, plans and an extensive tour, we discover the atmosphere and needs.
With this information, House of Porters gets to work to formulate the first substantiated proposals, measure rooms and show samples.
2. Personalised housing advice
"I love it when people open up and let me look into their souls so I can help them create their unique nest."
We take the time to understand the family and their interests. With this knowledge and the impressions gained during the on-site tour, we go to work to formulate, straightforwardly and to the point, a detailed colour, interior, curtain or overall advice.
Don't expect hollow sales pitches, but rather well-founded advice on how to make your interior more beautiful and functional.
3. A detailed reference book
"It doesn't matter if things are old or new, as long as they have a soul."
How customers get soul into their interior is written down in a comprehensive reference book by House of Porters. This document of several dozen pages describes our advice in detail. Among other things, it enables you to formulate a concrete request to suppliers and partners, so that you receive comparable quotations.
With this transparent reference book, you can get straight down to creating a richer and better interior yourself or with our help.
4. Explaining the reference work
"Modern interiors don't have to be cold. Chrome, modern art or design don't have to be 'warm' and 'cosy'."
In order to give customers a visual impression of our advice and to dispel any preconceptions, we invite them in. During this extensive conversation, which lasts about half a day, we explain the advice and show examples.
On the basis of these consultations, the advice will be revised one last time and supplemented into a final reference work.
5. A segmented offer
"People often have favourite objects that are part of theire life-stories and fit naturally into their homes."
Clients who decide to leave the furnishing to House of Porters on the basis of the advice receive an offer. Their favourite furniture and decorative items are taken as a starting point. The quotation consists of an essential part with main points and a part without obligations.
These non-binding options are integrated into the interior, but can be removed or replaced after a period of reflection. Only what remains will be charged for.
6. Follow up on interior works
"The art of decoration is looking for a symbiosis between the architecture of the house and the taste of the occupants.
We follow up the entire interior design process from A to Z: we explain the desired techniques to the painter, transform furniture ourselves in our workshop or make samples. In order to achieve a symbiosis between the house and the wishes of the residents, we use a lot of custom-made work.
This extensive and detailed creative thought process from A to Z in different styles makes House of Porters unique.
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